Terms and Conditions


Refunds and exchanges of movie ticket(s) are available prior to the start of the movie for which you have purchased tickets. Movie tickets purchased online include a non-refundable Convenience Fee. Before purchasing your movie ticket(s) we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see.

A refund will return the value of the movie ticket(s) you purchased using the Services to the method of payment used for the transaction, minus the per-ticket Convenience Charge.

Instead of a refund, you may wish to exchange your movie ticket(s) for another movie and/or show time. Exchanging your movie ticket(s) will allow you to transfer the value of your purchase including the Convenience Charge toward a different showtime.

You will need to call or visit the theater to request a refund or exchange. REFUNDS AND EXCHANGES WILL NOT BE AVAILABLE AFTER THE SHOWTIME LISTED ON YOUR TICKET.


The Silco accepts a variety of payment methods, which may include Visa, MasterCard, American Express, and Discover. Gift cards can only be used for purchases at the box office.


Please remember to bring a printed copy of your confirmation with QR code, or your mobile device with display of confirmation and QR code.  Online ticket-holders can skip the box office and go directly to the usher in the lobby to present tickets for entrance.